I just had the cars oil changed. My service tech was great. They have a nice lounge to wait.
Called and set up a appointment on Wednesday for a Thursday morning oil change arrived there about 6:35 am Joe was already in his booth on the computer, he stepped out and said that he was getting everything ready and that he would get back with me shortly. I went in and got a cup of coffee came back out waited a few minutes and then he came back out and got my information. He called me as soon as it was done. I have always dealt with Joe Murray he’s very professional
Even after my warranty's expired, I won't take my jeep anywhere else. I used to go to a small service shop close to my house, but then got burned on them doing a half*** job, and burned again when they joined AAA and their prices more than tripled. Both the sales and service teams at Firkins have always treated me like family.
Joe took really good care of me from check in to letting me know everything was done and the car was ready to go. They cleaned and vacuumed the car so it looked great when I picked it up.
They replace diagnosed and replaced my front wheel hubs due to noisy bearings. They found and fixed an issue due to previous work on the truck (used).
Excellent service, pleasant staff. I’m just visiting the area and I wish the dealership in Ocala (Philips Chrysler) where I purchased this vehicle and 3 other Chrysler vehicles was as friendly and accommodating as your store
was a great experience to deal with this dealership .would buy from them again .Was in and out quickly The team was great to work with .
We were cheerfully greeted by the sale person right away. She was sincere and helpful. We told her what we were looking for and she found what we were looking for, offered a fair market price and we made our purchase.
Patrick was a great help very pleased and thankful for his help
Always get the best customer service in all departments Always treat you respect & know your personal & financial needs and advise on future service items to do
Leave Us A Review